If you’re one of the many people searching for “carpet cleaning near me,” you’re probably already overwhelmed by the sheer amount of people offering professional carpet cleaning. But, there’s a secret technique to finding your best fit for carpet cleaning. This secret is all about asking the right questions every time you talk with a professional carpet cleaning company.
Bailey Boys Services will outline all the questions that you need to ask so you don’t have to spend a lot of time and effort finding the right carpet cleaning service.
Why You Need To Ask These Questions First
Asking questions when speaking with carpet cleaning services can help you find the right fit for you. In fact, you should beware of carpet cleaning services that often underperform once you hand them your money. That’s why it’s so important to screen them first with these five questions if you want to ensure that they can deliver high-quality carpet cleaning.
Failing to ask these questions might mean a dirty carpet and a possible safety hazard for your family. Furthermore, you might even spend more money than expected because of a poor carpet cleaning service.
Ask these questions first if you want to make the most out of your money.
Question 1: What Cleaning Solutions Do You Use?
The first thing you have to ask a professional carpet cleaner is what chemicals they use to clean your carpets. Asking this question is crucial if you want to preserve your carpets’ color and protective layers. This is because some companies use harsh chemical solutions and detergents that peel off your carpet’s colors, coating, and protective layers. Furthermore, some chemical solutions can leave a sticky residue on your carpets. Getting a professional carpet cleaning service that uses mild and safe solutions can help you preserve your carpet’s beauty.
More than just the carpet protection is the safety of your family and the people around you. For instance, a harsh chemical solution can endanger your health. It may trigger allergies and other respiratory ailments. Hence, it’s better if a professional carpet cleaning service uses organic and allergen-free solutions when cleaning your carpets. Not only can they preserve your carpet’s beauty but they can also protect your family from health hazards.
Carpet cleaning services like Bailey Boys Services will never use harmful chemical solutions when cleaning your carpets. We care about your health and the carpet’s condition. That’s why we only use organic and non-hazardous shampoos and chemicals, so your carpet gets the treatment it deserves.
Question 2: Are Your Cleaners Insured?
Many of us have been victims of uninsured carpet cleaners. As a result, we incur more costs than we intend. To prevent this, you need to ask if the carpet cleaning service insures their workers and covers all the medical expenses should accidents happen.
You may be wondering why you should ask this question if your carpet cleaning service is competent and top-of-the-line. Well, the answer lies in the inevitability of accidents at work. No matter how good a professional carpet cleaning company is, there will always be a possibility of messing up. That’s why many companies invest in insuring their workers. Not only does this mean that they care for them but it also means that they don’t want their customers to suffer the consequences of any accidents at work.
That’s why if you’re looking for a carpet cleaning service, it’s always best to ask the insurance question. After all, you want to work with someone that takes their liabilities seriously and will not endanger your finances. Therefore, your carpet cleaning service should have a certain amount covered to ensure that you won’t incur a lot of expenses if something goes wrong. Furthermore, you can trust that a carpet cleaning service that provides insurance for their workers is taking their jobs seriously.
So, if a professional carpet cleaning won’t answer insurance questions, you better stay away from them. While they can say that they haven’t had any accidents in the past, you’ll never know what could happen when they clean your carpets.
Question 3: Can I Have Some Referrals From Your Previous Clients?
An excellent carpet cleaning service would have already worked with several clients. That’s why it’s a good idea to ask your carpet cleaning service provider to provide you with some referrals. A good company wants to make sure that its clients are happy, which will be reflected in their past work experience.
Of course, you want to make sure that you’re working with a reliable carpet cleaning service. A great way to gauge that would be their previous customers. A good carpet cleaning company will have a host of prior customers that are happy to recommend their service. So, your carpet cleaning service won’t be afraid to give you a list of customers when you ask them for referrals. In fact, asking for referrals is an excellent way to avoid carpet cleaning scams.
Reliable carpet cleaning companies will give you a list of customers that you can refer to. Top-notch carpet cleaning services will provide you with a list of customers that give excellent reviews. However, suppose a carpet cleaning service can’t give you names. In that case, it’s probably because they’re scamming you or they’ve left their customers dissatisfied.
So, it’s imperative to ask for referrals. Actual carpet cleaning companies will have real customers that give genuine reviews. After all, nothing can better testify to their performance.
Question 4: Do You Offer a Written Guarantee of Your Work?
One characteristic of a good carpet cleaning company is its ability to deliver its promises. But, some of the time, you’ll experience underwhelming results from them. This is where a written guarantee can help you. With a written guarantee of work, you can demand your carpet cleaning service provider to redo their work at no cost. You can ask for this when there are still dirty spots on your carpet even after getting cleaned.
Reputable companies will always offer a written guarantee of their work. Not only does this mean that they trust their competence, but also to give you peace of mind. After all, you want to make sure that you get your money’s worth when working with them.
While most companies guarantee their service, some will only attempt to do this through verbal contracts. However, we recommend that you demand a written agreement that guarantees their service. This way, you’ll have a tangible contract to refer to if you’re dissatisfied with their service.
A carpet cleaning company confident with their services will always agree to provide you with a written guarantee of work. For instance, they may say that they guarantee that there’ll be no spots on your carpet after getting cleaned. If a defect appears, then you can demand a recleaning.
However, suppose you run into a carpet cleaning company that’s hesitant to provide a guarantee. In that case, it’s better to find an alternative. We recommend finding someone who won’t lowball you with their services. Asking for a written guarantee can help you screen for carpet cleaning companies that are a perfect fit for you.
Question 5: What Are the Steps Included in Your Standard Cleaning?
You might be wondering how much you’ll get for the money you pay for each standard cleaning. A great way to find out about this is by asking what their process is when cleaning your carpet. Will they move your furniture for you before and after cleaning? Or will you be the one doing it?
Most professional carpet cleaning services will do the heavy lifting for you. In fact, we recommend that you find a carpet cleaning service that does all the work, especially if you’re paying a premium. However, there are carpet cleaning companies like Bailey Boys Services that offer affordable yet high-quality carpet cleaning services that also include the heavy work.
Furthermore, asking about the process can help you understand how competent a carpet cleaning company actually is. For instance, if they just wash your carpet without vacuuming it, all the dry soil will become mud. That’s why it’s so important to ask about their process. This way, you can determine if they actually know what they’re doing. As a result, you’ll have an idea of how professional they can be for carpet cleaning.
Carpet cleaning services with no process at all shouldn’t be on your list of options. Reliable, professional carpet cleaning companies will always have a process for their standard cleaning procedures.
Clean Your Carpets With Bailey Boys Services
Bailey Boys Services is a Sacramento-based full-service cleaning company that includes window cleaning, exterior home cleaning, gutter cleaning, and carpet cleaning. As a family-owned cleaning service since 2005, we are dedicated to providing exceptional carpet cleaning to all our clients.
Our carpet cleaning service always puts our customers first. We make sure that your carpets look new and are safe to use by everyone.
If you want to learn more about our carpet cleaning services, then please don’t hesitate to call us. We offer a free estimate for our clients here in Sacramento. Contact us today!